#centers
King Beach on Remotely Managing 60+ Call Centers
King Beach on Remotely Managing 60+ Call Centers
King Beach is the Director of Solutions at GeoPoll, a role in which he oversees GeoPoll’s call center operations in 60 markets around the world. He talked to Roxana Elliott about the shift towards Computer Assisted Telephone Interviewing, the challenges of overseeing call centers remotely during COVID-19, and more.
Tell me about your background before you came to GeoPoll and what space you worked…
