#digital transformation
Why Computers Didn’t Improve Productivity
The main reason for this increasing unproductivity are of course an obvious but not widely spread insight:
In a bureaucracy, computers help work spread like a virus.
Of course it doesn’t help that people in organizations tend to invent work themselves:
Graeber’s analyses suggested that in large organizations, as much as half of all work was being done by five categories of unproductive jobs:
-Flunkies, who serve to make their superiors feel important
-Goons, including lobbyists, corporate lawyers, telemarketers, and public relations specialists.
-Duct tapers, who fix problems—temporarily.
-Box tickers, who create the appearance that something useful is being done.
-Taskmasters, who create extra work including middle managers.
This is so true… but the problem is sometimes that the perception of that something is broken doesn’t become evident to the masses until it has become a broken digital thing…
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From visionary Silicon Valley entrepreneur Tom Siebel comes a penetrating examination of the new technologies that are disrupting business and government—and how organizations can harness them to transform into digital enterprises.
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Available in hardcover, ebook, and audiobook.
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Here are some more illustrations I was commissioned to create by Deloitte, for use as banner illustrations for their Insights features.
The subjects of these illustrations are digital transformation, economy and emerging technologies.
© Zara Picken 2022 www.zarapicken.com
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