#ffxv merchandise
When I started my monthly merch club, I felt confident in my manufacturer’s ability to product consistently quality month after month. I’ve ordered from them for years and hadn’t had any problems in the past, so I didn’t expect to run into the frustratingly high number of issues that have popped up over the course of this year. Alas, I must disclose that I’ve hit yet another printing issue with August—one that has a slight silver lining to it.
The bad news is that all of the standees I ordered for this month have a normal side and an overexposed side. I had some more January and April standees printed with August’s merch, which highlights this difference in color quality especially:
The good news is that my manufacturer is taking full responsibility for this error and is already having more printed. I’m not sure how long it will take for the new standees to arrive, but I’ll be sure to keep everyone who orders one informed and in the loop.
The other good news is that this doesn’t effect the charms or stickers whatsoever, so if you plan on only ordering those items, your order will go out ASAP and should arrive sometime next week! ٩( ᐛ )و I appreciate everyone’s patience as I continue to navigate these hurdles, and I pray to the Astrals that this will be the last hiccup I run into before the end of the year. If you have any questions, feel free to message me here or on Twitter! And don’t forget to set a reminder for tomorrow at 1:00pm PST if you want to snag some of August’s merch!
It pains me to have to make this post, but Murphy’s Law has apparently been enacted in full force this month and I regret to inform everyone who ordered a May charm or standee from me that there was a significant printing flaw in the merchandise I ordered which will cause some further delays.
The quick rundown is this: Generally I have a given month’s merchandise in hand before I ever release it to the public specifically so I can check for printing flaws and other errors before I sell them. May has been exceptionally challenging for me in terms of workload and I have been behind on seemingly every single one of my projects (including the design for May’s merchandise). Not wanting to push off May’s release any longer, I went ahead and took orders for May’s merch last Friday even though my delivery of charms and standees were not scheduled to arrive until yesterday.
They did indeed arrive on time, but I discovered there was a significant misprint with the white lines above Kenny’s head. This is what they’re supposed to look like:
And this is how they came out:
I take extreme pride in the quality of my products. I customize each month’s swivel clasps, I check and adjust each charm’s jump rings, and I’ve even gone so far as to custom-dye the acrylic gems to achieve the perfect color. For some people, this small misprint might be a nonissue; for me, it is a critical flaw that makes these items unsellable.
I’ve already been in touch with my supplier and have arranged to have the batch reprinted. I also modified the design slightly so that this flaw hopefully won’t happen again with this new batch. I do not know when I will receive this new batch of items, but I’m hoping that it will be before the end of May. All orders have already been processed and parcels already have their shipping labels on them; as soon as I receive the updated items, orders will be sent out immediately.
I am profoundly sorry for the lengthy wait for these charms, and I sincerely appreciate everyone’s patience. I do not take anyone’s support for granted, and I will do my best to make things right as quickly and efficiently as possible. Thanks again for sticking with me, and please don’t hesitate to message me if you have any questions/concerns! ♡♡♡
EDIT: Also, I completely forgot to mention—if you ordered some merch from May and would like a refund, please hit me up on Etsy and I’ll be happy to process that for you!
Today’s the day, everyone! May’s merch release is finally (FINALLY!) being released today (May 16th) at 1:00pm PST over on my Etsy Shop. I really must apologize for the long wait, this month was nothing short of hellish for me and it felt like I hit coronavirus-related supply delays every step of the way. Even now, my charms and standees still have not yet arrived at my house; they are scheduled to be delivered on Monday, however, so any charm/standee order placed before then will promptly be mailed out on Tuesday, May 19th.
In addition to May’s merch, I’ll also have a limited resupply of April’s charms and standees. I think I’ll also go ahead and put the prints I was hoarding for KupoCon up in my shop as well, so if you missed out on a print you had your eye on, there should be plenty more available. And if I can somehow churn a few out in the next couple of hours, I’ll go ahead and do a small restock of my “New Recipe” purple and black tote bags.
I’m hoping to be back in good working order for June’s release, and I want to thank everyone again for sticking by me for five whole months of the Ignis Monthly Merch Club!! Hope to see you all at 1:00pm! ଘ(੭ ᐛ )━☆゚.*・。゚