#so they could sit in the warmth

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Working in any kind of customer service is such a trip because as much as they won’t admit it, customers tend to view us as inanimate objects. It’s not their fault, we provide a service and our interactions are usually quite short and to the point, then they go about their day. It’s impersonal, and it’s easy to disregard the person scanning your groceries. But when you break the NPC energy they don’t know how to act.

Yesterday a girl set down her food and said to her friend ‘god I’m so basic’. I don’t even remember what she was buying, but I went 'basic isn’t a bad thing if it’s delicious.’ and they both looked at me and one went 'oh God he heard me’ and like?? Yeah?? You’re literally standing right in front of me??? Hello??

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