I’ve only just received my Welcome email. How can I give you feedback if I’ve only have a few days to explore the site?

As many Beta users only received their Welcome email in the final week of September, we are extending the Beta period to get as much feedback from our early-access users as possible – and to ensure that the site will be ready when more people are enabled.

All Beta users will have the chance to take part in a Pottermore survey, and we’ll be using the responses provided to help us improve Pottermore for everyone.

What has Pottermore learned so far from Beta users?

They’ve been incredibly active, interacting with the site far more intensely and frequently than we thought they would. (You might be interested to know the site has already had 550 million page views!) We’ve been making modifications and improvements to accommodate the way Pottermore is being used, and we’ve also made the decision to stagger the process of giving new users access so that we can ensure that everyone on the site has the best possible experience.

As a Beta user, how am I helping to shape the Pottermore experience?

We’re tweaking different parts of the site based on how you’re interacting with it and the feedback you’re currently giving us. We’ll also be sending out a Beta survey to all Beta participants to help us decide which features to enhance and which to simplify.

The site isn’t always available, or can be very slow. Why is this?

As with most new sites, we’ve been experiencing technical challenges as more people begin to use Pottermore. These are usually quickly resolved as they arise, but can affect site performance or availability for short periods. We will continue to let you know, here on the Insider, if the site is unavailable for an extended period of time. We’d like to thank you for your patience.

When will I be able to duel again?

This area of the site has proved to be even more popular than we anticipated and we want to make sure that it will be able cope with the large number of users we expect before turning it back on.

We know people are keen for Wizard’s Duel to return and we’ll let you know, via the Insider, the moment it’s available.

I’m not in the Beta. When will Pottermore be available to me?

We expect to open registration to everyone from the end of October. Registering means that you’ll be able to create a Pottermore account and select a username. You won’t have immediate access to the site as we’ll be enabling people in phases.

Once you’ve registered, we’ll send you a Welcome email to let you know when your Pottermore account has been activated. This may arrive quickly but please note it could also take a number of weeks or months, depending on demand.

I’ve already submitted my email address to Pottermore. Does this mean I’m registered?

Not yet, but we’ll be using the email address you submitted to let you know when Pottermore registration has begun.

When will the Pottermore Shop be open?

As our first priority is to get as many people onto the site as possible, we have decided to open the shop in the first half of 2012.
We will keep you updated with news about the Pottermore Shop here on the blog over the next few months.

Feral wave 7 emails have been sent!

check your emails! if anyone would like to add me, my user is crypton

Fer.al beta testing forms have officially been sent out! Check your email!