#its your own fault

Woman (in her late sixties or early seventies) comes into our store looking to buy a featherbed. I inform her that we do not carry full stock of all our featherbeds because they are quite large, and we don’t have the space for them here in the store. “I’m pretty sure most of what we have now are twin size or California king (she wanted a full size), and I think most are synthetic filled. We’ll see if we have what you’re looking for though.” We didn’t. (We’re not even supposed to carry full priced featherbeds. We’re only supposed to have factory seconds.) “I’m sorry we don’t have what you’re looking for. With larger items like this, it’s always a safer bet to call us prior to driving up to make sure we have what you’re looking for in stock or to let us know when you’ll arrive so we can appropriately transfer it to the store for you.”

The woman looks at me disappointingly saying, “Well, I thought it would be a better idea to drive to the store and pick it up here rather than order it online and have to pay for the Federal Express.”

I inform her again that we can transfer in the specific style she prefers into the store so she can avoid paying the shipping, to which she grumbles, “No. I don’t live near here and it was a long drive.” She walks away towards the door and finds the older woman she came to the store with. Her companion comes over to me, pointing her finger at me (I immediately put on my cowface of “I am a rock. Nothing you say can affect me”), and states with a very straight forward yet annoyed face, “I just want to let you know that we drove all the way here from WEST TOWN, STATENAME. I’d also like to suggest you put the correct address of your store on your catalog. We drove to that address first, but the address that’s on there isn’t even for the store- and I had to make a long distance phone call to find out where you really are,” and then she just turned around and walked away.

The address on our catalog is the mailing address for our manufacturing department, call center and business offices; I passed the suggestion on to my manager that we should list our outlet address on the catalogs to prevent further confusion… because old people seemed to have the most difficulty when it comes to calling ahead or using the internet to research product availability, and old people make up the majority of our target market.

All I can say is that it pays to make sure a product is in stock if you’re planning to drive an hour and fifteen minutes to pick up that one specific item and nothing else… and for the love of goodness… don’t shoot the messenger. I just work here.

I hate my work, but I’m in control

I’m fearless now, but it cost my soul

Save yourselves, the moon is full

Under its power, gravitational pull

Blood red lips, they shake like leaves

You’re flesh and blood, but what’s underneath?

It’s alright to scream

I’m screaming too,

Why’d you think I do these things I do?

For shadows haunted me like ghosts,

So I became what I feared the most

I conduct fear like electricity

A man made monstrosity