#annoying customers
“Yes, we can ship your order to your house.”
“Is the shipping free?”
“No, there is a shipping fee, which is determined based on purchase amount. Since your order is under $40, shipping will be $5.99.”
“YOU DON’T SHIP FOR FREE?!”
“N… no… it’ll be $5.99 to ship your order.”
“But LL Bean and Amazon Prime ship for free! Why don’t you ship for free?!”
“Because we don’t.” We don’t build shipping costs into the costs of our products, nor do we charge you a monthly fee so you can get free shipping… in all these situations, you’re still paying for shipping. It’s just a matter of how you’re paying for that shipping…
“Well, how can I get you to ship this for free? Don’t you have a first time customer waiver or something?“
“Are you a first time customer?”
“No.”
“Then no. No, there’s nothing I can do. You’ll have to pay the $5.99 to ship this to your home on the other side of the country.
Customer walks up to my register holding a white napkin. She abruptly starts in, “Hi. I bought these jeans here a few months ago, and look!” She begins vigorously rubbing the napkin on the dark wash jeans she’s wearing, lifts the napkin and shows me that some of the dye has worn off onto the napkin. “IT’S BLUE!”
“Yes, I see that.”
“The dye is rubbing right off!”
“It does appear to be doing so.”
“I’ve washed these jeans several times since I bought them and they’re STILL rubbing color off onto things!”
“That particular brand did come with labels warning that the dye is very highly pigmented (as they are a high quality name brand) and that the dye may continue to transfer with initial washes.”
“This pair didn’t have that tag whenI bought them.”
“Are you looking to return the jeans?”
“Iruined my friend’s white couch because I wore these jeans when I went to her house! I was SO embarrassed! I was mortified!”
“Ma’am, are you looking to return the jeans? Do you want a new pair? Do you want a credit?”
“I washed them several times since I bought them and they’re still rubbing color off on everything! My LEGSareblueevery time I take them off! I would have expected this from cheap Target jeans but not from here. Not for how much I paid for these jeans.”
“Ma’am,what do you want me to do about this?”
…apparently nothing. Apparently she just wanted to complain about how the jeans were still turning everything blue… complain in front of eight other customers who were waiting in line to ring up their purchases.
Would you go to your hair dressers and expect them to style your hair to make you look 2 years old again? No? That’s impossible you say? .. I agree….. THEN WHY THE FUCK ARE YA’LL ASKING FOR PUPPY CUTS ON 5 YEAR OLD DOGS!