this is so fucking funny like if u want ur drink earlier then come earlier dumb ass
that would be the smart thing to do instead of insulting starbucks on twitter cause someone ordered a caramel frappe and u got all in ur feels about it
That’s a cheaper drink, too. ‘Hey company, you should prioritize me because I spend less money at your establishment and feel superior to customers who order what your company is most known for’ Not likely to make much headway
But you’d think first maybe they’d be like ‘hey the workers are overtaxed and there should be another worker to take the strain off and make it go faster’, first, too.
If there’s only one barista, who’s running the express line?
Also, there kind of is an ‘express’ lane? It’s available to nice regular customers.
Genuinely. I learn the baristas’ names (they’ve all got name tags, it’s not hard), smile, if there’s no queue and they’re not super busy I’ll ask about how they’re doing, compliment the coffees (”Yeeeeah Eliza makes awesome lattes!”), and the only complaint I’ve ever made was: “Hey, er, there’s no caramel syrup in this.” “Oh! I’ll make you a new one.” “Can you just put the syrup in the top?” “That’s not how we make it. It’ll taste different.” “Babe it’s coffee I don’t care.”
If the person on the bar doesn’t have a line of drinks to make, mine starts getting made the second I walk in. If there’s a queue because there’s one person at the counter who hasn’t decided what they want, I get handed my coffee before I even ask for it. They’ve purposefully gone through the cups to get me a ‘winner’. They’ve given me a month’s worth of ‘free coffee’ vouchers, meant for their 100th customer of the year but the 8 people in before me weren’t polite. There was even one specific barista who charged me for small lattes, whilst making me large caramel lattes because she was proving her point that their chain were nicer than a competing chain.
Just be nice, and you’ll have less stuff to complain about. People generally want to help, don’t give them a reason not to.
Another note, Starbucks has an app that you can use to preorder your drink and come pick it up, it’ll be already done and waiting for you when you walk in the door. THAT is the express lane, and if dipshit chose to stand in a 45 minute line for his 4 dollar half coffee half ice he’s not just wrong, he’s stupid.
Ok but what the hell does this guy mean by ‘professional’ customer Is yelling at Starbucks baristas their day job or smth?
With the way some people act, you’d think it was.
“ Another note, Starbucks has an app that you can use to preorder your drink and come pick it up, it’ll be already done and waiting for you when you walk in the door. THAT is the express lane“
I WAS JUST THINKING THIS!!
If the screencap is to be believed, this tweet was made in November of 2018, right?
They’ve had the Mobile Order app since 2014*. Literally YEARS before this tweet. In November of 2018, every Sbux store I know of had a dedicated rack right next to where the drinks were put when finished, specifically for Mobile Order Pick up.
This asshole literallyhad the option to order ahead, prepay, and not even have to deal with a cashier directly while still getting their coffee before anybody else waiting in line there, and theystill bitched about supposedly “not” having that option. What a fuckin piece of work. :\
If you ever want to talk for days about how shitty retail customers are, girl, get at me! The food industry was awful, absolutely awful I thought that was the worst it could get. I thought “Okay, I am going to retail, the prices are set, the merchandise is completely out of my control so buy what you like, don’t buy what you don’t exchange something broken. That seems easy, right? ” Boy was I fucking wrong.
I never thought I would hate coupons so much in my entire life. “Why can’t I use this coupon I found on a random website?” “What do you mean I can’t use this 4-month expired coupon?!” I have heard over and over again by the older generations about how ‘milinieals’ are so rude and have no respect. Make a 40+ woman wait in line for 5 extra minutes because you are busy and short staffed, then you will see who absolutely has no respect.
How fucking entitled people feel. The mindset that if they speak louder and ruder to me that I will give them what they want. When they ask for a manager (me) and I confirm policy, they threaten to call corporate. Corporate not sticking to their on policy because they are terrified to lose a customer and bad publicity I feel as though this “customer is always right” mentality needs to just fucking stop. This is our store, this is our policy. You are not a special snowflake. You will be treated with respect and you will give respect. You do not get special treatment. Your kindness will be rewarded with excellent customer service, while your shitty behavior will leave you salty as you leave.
supervisor: you know, I don’t really get a “gay” vibe from you.
me, dressed in flannel, doc martens, a dog collar and a tank top with ‘queer’ printed on it: huh
update for pride month 2k19:
me: *shows up to work in a rainbow checkered ‘born this gay’ skater shirt, cutoffs and vans*
the same supervisor, staring at my shirt: wait, really?
update for pride month 22:
I quit that toxic-ass job, and I now work for supervisors who actually use my correct fucking pronouns. love yourself. don’t work for people that don’t respect you.
That one person who never worked as a cashier: But aren’t you worried about self checkout machines taking your job? :(
Me, a tired af cashier at a retail store after a Karen bitches at me because her card didn’t work because she inserted the wrong side of the card in the machine: oh ha ha, no! :)
Contrary to popular belief, Spirit Halloween DOES punish employees for customer theft.
Store managers lose their bonuses, employees get fired, and if a certain location has a shrink percentage larger than 10%, that location will not reopen the following year, meaning those employees will not be asked to come back the following year, because they failed to protect the company’s assets.
So not only are you messing with jobs and pay by stealing from Spirit Halloween, but you’ll be why certain locations don’t reopen the following year.
Think about that the next time you thinkk about stealing a shitty Pageboy wig, a $10 choker, or an entire Sexy Little Red Riding Hood costume.
I’m gonna start barking at customers who try on masks despite our giant signs telling them not to, as well as the customers who say, “Your fitting rooms being closed due to COVID won’t stop me from trying this on in the middle of the asiles!”.
In other news, I had a snot-nosed brat come in today, and look at a Halloween mask. I watched him look at our signs that say “Please do not try on masks.” and ask loudly, “I wonder if I can try on masks.” and then DID IT ANYWAY until his grandma told him not to before looking at me for back-up.
“Due to COVID-19, you aren’t supposed to try on masks.”
“WHAT?! THAT’S NOT FAIR!”
Kid, you’re 10 and wearing a Legend of Zelda shirt. Shut the fuck up you fucking future neck beard, and give me the mask you tried on so I can go pour bleach in it your fucking germ-ball. I know your dumbass can fucking read, because you play Zelda, and I know you read our signs. Grow the fuck up.
Dear shitty brats that came into the store today without masks on and then proceeded to cough on everything as you were escorted out of the store;
When you catch COVID, because you refuse to wear masks during a global pandemic, I hope you recover so I can watch you fall off your stupid fucking trick bike, you future highschool dropout.
My boss gave me the “You’re in trouble” tone of voice today, and I almost immediately started crying, and I have to work five more days before I get a single, solitary day off.
“Attention Customers! This is a reminder that the store will be closing early today for the Annual Wild Hunt Employee Appreciation Party. Please ensure you have enough time to finish checking out and vacate the premises. Especially since we are a bit short on prey this year. Thank you!”
I can work any time during any day, mostly due to my lack of a social life. But this open availability causes me to miss out on chances to be with my friends and family, which increases my lack of a social life, thus increasing my availability to work, ad infinitum.
Hey, can anybody read the signs in the second panel? Or did I make them too small?
Similar to last week’s strip, I generally don’t like doing jokes that reference something, because it requires prior knowledge of the subject to understand fully. So if you’re unfamiliar with the subject, the joke may not be as funny.
On the other hand, I’m of the opinion that if you have an idea you think is good, you should do it anyway because you think it’s good. You shouldn’t keep good ideas bottled inside because, as a friend of mine once said, “that’s how you get the cancer.”
I can’t fix your drink if you don’t tell me what’s wrong with it. And since no one can ever tell me what’s wrong with it, there’s no other conclusion I can draw that this.
Continued from last week. This is my feeling on customer policy in a nutshell. I’d wager money that I we were to refuse customer’s demands, they would still come back the next day and order the same drink, and be a hell of a lot more decent about it.
This was actually a pretty important event for me. When she finally left I was fuming to myself like every barista does after an encounter with an irate customer, thinking about all the pent-up frustration this job give me, when I was struck with this brainwave: let it out in a comic. The next day created this blog and drew the very first strip.
But seriously, fuck you if you get extra caramel. It barely adds any flavor to the drink.
Cheers to yet another day of the system being down and being yelled at by customers despite the countless announcements over the PA, the signage on the front doors and every single checkout, etc.
We cannot control this. It is not the store’s fault. The issue is with Chase bank that is in charge of the card processing. We are not the only place with this issue.
Customer: This gift card isn’t activated. I want my money back.
Me at the service desk: Your card is activated. This is your activation slip you just handed me. The numbers on the back of your card even match up to this slip.
Customer: I bought two of them. This one doesn’t work. The server tried it. Her manager tried it. The restaurant owner tried it. I want my money back.
Me: Unless it specifically states on your receipt that the card failed to activate on our end, which it doesn’t, I am unable to refund you. That’s our policy. You even gave me the activation slip. There should be money on this card if you haven’t used it.
Customer: I’m getting my money back. I want a manager.
Manager is confused because we have the activation slip, receipts, etc. but is also not the customer service manager so tells me to refund it anyway.
Me: finally convinces myself to tell my manager that I don’t want to be scheduled for certain shifts in certain areas, that it’s something I never really wanted and that I’m unhappy working there and it’s something she forced me into. After a year, I’m done. I want no more.
Next schedule: has nothing but those shifts, closing
Thank you for the reminder that I’m just another number and don’t actually matter to you.
“I’m being carded for Mucinex? That’s fucking stupid. Maybe they should stop making meth out of it.”
“BRING BACK THE BELTS! (Self checkouts) You’re making me scan my own things, you can give me the belt. Are they doing that? What do you mean you don’t know?! Doesn’t corporate tell you anything?!”
Corporate indeed does not tell me shit, ma’am… nor are they going to replace the new machines they just had installed with the old ones again just to please you.
“$1.99? These used to be $1! I’m going to shop somewhere else!”
“The gas prices are too high. Uncle Joe isn’t doing anything good for us.”
“The music in here is too loud!”
“There’s a comedian on Comedy Central. He said he comes here (to the self checkouts) to sit and watch people steal!”
