#retail life

LIVE

When a customer gives a life story and your soul leaves your body because it’s the end of your shift…

Cheers to yet another day of the system being down and being yelled at by customers despite the countless announcements over the PA, the signage on the front doors and every single checkout, etc.

We cannot control this. It is not the store’s fault. The issue is with Chase bank that is in charge of the card processing. We are not the only place with this issue.

Customer: This gift card isn’t activated. I want my money back.

Me at the service desk: Your card is activated. This is your activation slip you just handed me. The numbers on the back of your card even match up to this slip.

Customer: I bought two of them. This one doesn’t work. The server tried it. Her manager tried it. The restaurant owner tried it. I want my money back.

Me: Unless it specifically states on your receipt that the card failed to activate on our end, which it doesn’t, I am unable to refund you. That’s our policy. You even gave me the activation slip. There should be money on this card if you haven’t used it.

Customer: I’m getting my money back. I want a manager.





Manager is confused because we have the activation slip, receipts, etc. but is also not the customer service manager so tells me to refund it anyway.





I just can’t with this job anymore.

Things Customers Yelled at Me for Today:

  • “I’m being carded for Mucinex? That’s fucking stupid. Maybe they should stop making meth out of it.”
  • “BRING BACK THE BELTS! (Self checkouts) You’re making me scan my own things, you can give me the belt. Are they doing that? What do you mean you don’t know?! Doesn’t corporate tell you anything?!”

Corporate indeed does not tell me shit, ma’am… nor are they going to replace the new machines they just had installed with the old ones again just to please you.

  • “$1.99? These used to be $1! I’m going to shop somewhere else!”
  • “The gas prices are too high. Uncle Joe isn’t doing anything good for us.”
  • “The music in here is too loud!”
  • “There’s a comedian on Comedy Central. He said he comes here (to the self checkouts) to sit and watch people steal!”

Wow, lady. You’re so funny.

The position I was supposed to be trained for one year ago but never was is posted on a wall in our break room with a part time opening.

Part of me is bitter because I watched them train others after they told me that I would be trained. One of them transferred departments, one of them should have never been trained in the first place (but quit anyway so it’s fine).

Another part of me doesn’t care because I know I don’t need the extra stress nor do I want to be stuck working late occasionally.

I guess I just hate that it took me all this time to convince myself that it’d be something that I’d like to do and I’d be good at, that it was something other coworkers wanted me to do and thought I’d be good at… and nothing came of it. Now I just feel hopeless, worthless, and I don’t know if I can ever convince myself to feel excited or want to do this again.

I know this might come as a shock to some of you, but different companies operate and different ways. How Walmart does things is different from how a Kroger, or a Publix, or a Target, or a whatever operates. We are all different. I don’t know why that’s so difficult for people to understand.

Anyone else who works at a store that offers curbside pickup - do you have a feature that allows you to turn off orders so you aren’t swamped with them if it’s necessary? Curious because my store constantly seems to be drowning in orders and struggles to have enough people shop them/take them out to people. They’re constantly pulling people from other parts of the store and force them to learn and do the shopping (which means they aren’t getting their own work done) instead of temporarily pausing orders until they’re able to catch up.

Seeing as mine are within the top 100 richest in the world and we’re all just another number to ‘em, I support this.

Some of these shoppers are impatient as hell. You need to understand that the self checkout attendants are responsible for more than just you. You are not the most important person in the world.

I understand that you don’t want to lift your 10 lb. bag of charcoal to scan it, but you either need to be patient and wait or suck it up and do it yourself. After all, it is called self scan.

I love coming across positive posts about my workplace online - how they’ve made someone’s day better by a simple gesture. A bouquet of flowers, a small gift bag…



I just wish the same kindness they gave out to our customers was given to those who work there.

Heck, I wish I could enjoy my lunch break without coming across a mob of managers openly shit talking about employees. You want to do that? Do it behind closed doors in your offices, not at a lunch table in the break room for all to hear. Disgusting.

Someone “good girl”ed me after yelling for my attention to get help at self scan and y’all… it’s too early in the morning for me to be this angry with everyone.

yourladyindank:

mybrainrots:

rottenbrainstuff:

only-trash-can:

firebirdeternal:

mysharona1987:





Wages in the US have become wildly, fantastically unshackled from the costs of doing business, and they’ve been that way for decades. We’ve been told our entire lives that the world is such a way, and that it’s the Natural Normal result of things working the way they Have to work.

It’s a lie. It’s been a lie the entire time. They just Started Lying one day and didn’t stop until everyone who knew better died, gave up, or got their voice drowned out in all the noise.

You can’t tell me a combo at any fast food restaurant hasn’t doubled in price since the 90’s. Guess how much minimum wage has increased….

1) if food prices go up if wages go up, complain about CEOs not taking the cut, not the workers who need the money to pay their rent

2) smash this idiot idea that it’s only high school kids working minimum wage jobs: who do you think is making you your Starbucks at 12 pm? The highschool kids are all in highschool, idiot. At my retail store where people make minimum wage, we have no staff under 25 years old right now, about half the staff have families, they are all making minimum wage.

3) these people are providing you goods and services that are important and you want. You want a burrito. You want a coffee. Why on earth should the people providing us essential services not make enough money to pay their rent and their bills? Explain to me why this group of people deserves to live in poverty?

4) these jobs are not “unskilled” as in they’re easy to do and any asshole could do them. They are working harder than any prick sitting in an office chair all day.

5) Canada has raised its minimum wage. My province has had a minimum wage of $15 per hour for four years. Burritos do not cost $30 here, no one has gone out of business because they can’t afford to pay their workers anymore. What HAS happened is that I can now afford to live with my kids in my own apparent and not have to share it with my sister and her kids, I can afford to actually buy things, I can afford to cook healthy food and replace my shoes when they fall apart. The extra money I am making goes straight back into the local economy. My health and the health of my kids will be better and we will cost our government less. Don’t be a fucking idiot.

Fuck every single asshole who ever shits on minimum wage workers, ESPECIALLY these days after the pandemic when we all screamed about wanting to go out and get a coffee during lockdown. Fuck every single one of you with a rusty rake.

Reblogging for rottenbrainstuff’s excellent response.

biggest-gaudiest-patronuses:

One of the best explanations I’ve been able to come up with for why autism messes with your sleep schedule is that your brain prefers you to be awake when it is darker and more quieter out. A more nocturnal schedule has a lot of sensory benefits for autistic people:

  • Fewer people around, less noise
  • Less bright/glaring light
  • Generally a calmer environment

Which would work fine if we were living in a world where capitalism hadn’t made alternate sleep schedules so untenable because of “profit.” In a different society this sort of quality could be valued (“no I don’t mind tending the herd at night, you find it hard to stay awake but I find it peaceful,” and so on). But not in this one. And that’s not a failing of biology, or neurology. That’s a failure of society. The fact that so many neurodivergent people struggle with keeping an 8 to 5 schedule is another symptom of intrusive capitalism microcontrolling our lives, not a personal “weakness” or shortcoming.

Give people more control over their lives and schedules.

heyydontcallmethat:

There’s a regular customer that is like this, and every time he opens his mouth, I swear I wanna punch him in the dick.

This dude literally defended one of my old coworkers who was fired for sexual harassment towards a minor, and tried to hit on me after thinking I was a minor (I’m not, but it’s still gross) IN THE SAME FUCKING CONVERSATION.

He is the worst.

alohammora:cognitohazardous:memehumor: After seeing this I think we should put electric fences l

alohammora:

cognitohazardous:

memehumor:

After seeing this I think we should put electric fences

legit think all customer service workers should be provided with a 6 ft long staff they can use to push back customers


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