#customer satisfaction

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Trust and Relationships


Get Your Business

In the past year there has been a lot of global changes, and the focus on getting goods and services outside of a physical network of ‘who we know/ who is known’ became ‘a thing’. Suddenly online trading and sales was the way to satisfy needs, and this created many opportunities for entrepreneurs and businesses to adapt their offerings. To be found online was critical to…


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Why You Should Sell To Your Existing Customers, Not New Ones

Why You Should Sell To Your Existing Customers, Not New Ones

What’s the definition of an expanding business? 

Most entrepreneurs will tell you that it’s one that’s gaining more customers over time. But that’s not necessarily true. 

Think about it: would you rather have 100 customers paying $50 each, or 200 customers paying $10 each? 

The answer is the former. 

The reason is that company growth doesn’t come from the number of customers, but…


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Consumer Gateway: Improving Your Customer Service Through Marketing

Have you considered your consumer gateway lately? As you expand your business, things start to come into focus. You begin to realize what the important part of the business really is for you.At the consumer gateway is pivotal to that.

Everybody has their own opinion as to what’s important in customer relations and a consumer gateway. Whether it’s the culture from within your organization, or the…

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The Many Business Variables To Consider When Expanding

Business variables exist across every industry. So when business experts talk about the importance of constantly growing a company, what does that actually mean?

Is it as simple as hiring more employees or opening a new branch? Well, those are both things that will contribute to the overall growth of a business. However, you have to weigh up many other aspects in your plan if you want your empire…

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A Luxury Brand Is A Cut Above: So What’s Needed To Market One?

luxury brand
The most difficult aspect of running a business, especially a luxury brand, isn’t just in relation to the marketing or the product, it’s about creating an experience.

Creating the experience for potential customers can prove to be a challenge because you’re trying to entice people who belong in certain demographic – the luxury brand cohort.

You want to attract exactly the type of person who is…

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