#employment

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kaijuno:

And you just know some rise and grind bro is gonna think this is the smartest idea ever

djvalid:

the thing managers don’t think about when they ask you to do your job is that you have a little kitty cat all alone at home and you miss her :\

Are you 17-21 years old?
Do you live in the City of Los Angeles?

Get what you need at the West Adams WorkSource Center’s WIA Youth Program.

Paid Internship: 100 hours at $9.00 per hour.
Guard Card Training
Clothing
$50 Incentives for -
Attainment of Credential
Attainment of High School Diploma
Entering College
Attainment of a Job
Transportation (BUS PASS/TOKENS)
Contact: Nadia Caro, Vocational Counselor
Office: (323) 293-6284
Email: [email protected]

Updates…

What a mixed day. I’m feeling very blessed these past few days.

I had a couple people I knew when I was a kid help me out a bit, after almost 20 years they reminded me who I am. I’ve been losing myself a lot lately and it was great getting to know me again.

A fairly new friend, of a couple years now, also helped me out. More gave guidance and made connections, but it all speaks to his wasta. Wasta, in the Arab world, is your ability to network or to get things done with your word instead of using money or labor. Because my life often depended on the wasta of my guides I have a special respect and appreciation for people who can use their word to cause or affect actions. It may not mean much to you, but a friend I can take for his word is a rare thing in my life right now.

I lost a Brother very early this morning. I never said goodbye or forgave him and I had every opportunity to do so and the background knowledge and experience to know both were necessary. In my family, if you’re cut off on a phone call and not certain the person on the other end heard you tell them “I love you”, the general rule is that you call back immediately and until they hear it. I took that with me downrange. The last words any member of my family or unit will have heard from me when they die is “I love you.” I have to live with this now, the last words he heard from me were not the kindest words I’ve ever said and that’s all I can even remember of them.

My lady is in Morocco. My dog is staying with a friend across the county. All this life came at me pretty quickly but I still have more good news!

Lots of fitness and diet blogs follow me so you’ll enjoy this; I lost about 4 inches on each thigh and 2.5 from my butt! At 35, my abs decided they want to be seen again and I’m back down to my second-floor weight. 2F was my job on my early years missions, anything requiring a small guy meant me. I weighed about 180 then and I’m 176 today with significantly less body fat.

826 followers! So close. At 1k I’m going to make a pencil case/ makeup bag/ stash bag from my very limited private batik fabric (discontinued and I bought all of it between Redding and Seattle, 2.25yds left in the world) and ship it to a randomly selected follower who reblogs my 1k post. The giveaway is flexible, but 826 of you haven’t offered much by way of suggestions for the giveaway. More details to follow.

As I was writing this earlier today I received a start time for the morning, very exciting. Now I’m kicking myself for leaving all my tools about two hours further south than they’re worth to go get. Oh well, I’m employed doing the thing I love, building homes!

Life comes at you fast sometimes, and it can be hard, but the most precious stones are made under the most immense pressure you get to choose each day how much of that life you can handle. As long as you’re trying to be the best you, you have nothing to worry about.

People used to tell me the strike through when I’d get down on myself for not being able to achieve impossible goals. It’s bullfish. Stress and the pressure causing that stress aren’t healthy. I had to take a step back from my life recently, maybe some of you could benefit from a new perspective as well.

geniusoflove:

me trying to sound employable: i love effort…. and doing things. i love trying. working is the best. i love it when its hard, and bad

Does society enforce it as the given cultural norm?
Are and/or were there laws regarding it?
Is it supported in business practices and policies?
Is it enforced in employment practices (hiring, firing, conditions for employment, etc)?
Is it in housing policies and practices?
Is it in education policies, practices and application?
It is in local/state/federal law enforcement practices and/or policies?
Is it resplendent throughout advertising and entertainment industries?
Is it possible to rectify employment, housing, law enforcement, etc. grievances through the government–judicial, executive, legislative, etc.?
Does its practice affect people in any aspect of their life: personal, financial, housing, employment, health and medical care, etc.?
Is it specific to a single group or several groups of people?

This is what I mean when I say systemic.

I awake from hibernation to shill out my new company! 

I just signed with the StudySoup entrepreneurship program.

I assure you this is not a scam. You will get paid just for taking notes.

Take the notes, other people can and will use them, and you can learn and make money. It’s a win-win!

I refer you to my link: studysoup.com/elite_signup/_65…

Just sign up for an account. The account part is free.

Tnak you guys! I really need this.

alphacrone:

alphacrone:

idk if any young person needs to hear this but when you work at a job you absolutely can google anything you don’t know or ask someone for help. school has you conditioned to think you have to have everything memorized all the time but let me tell you. I am dumb as shit and I am great at my job because it’s not a test, it’s just work. the more resources you utilize the better.

I’m serious about this, I got out of school and thought life would be like a test where I had to have everything memorized and be smart all the time and then I got into the work force and was like. Oh everyone is stupid and google exists ok cool

I honestly get a little miffed when people try to put all colleges on the same level and say that it doesn’t matter where you go to college… 

OF COURSE IT MATTERS.

If an employer is choosing between two candidates who are EXACTLY the same on paper but one attends Yale (for example) and the other attends a “non-target school”, realistically who do you think they would prefer?

To the people who try to say all colleges are the same: You are being oblivious. I get that people come from different backgrounds (hell, I’m first-generation American & my parents never attended college!) but please don’t discredit people’s accomplishments. Getting into college is an accomplishment, getting into a highly competitive college is an even greater accomplishment. Stop taking away from people’s accomplishments and instead focus on how YOU can better your application. 

At the same time, while I personally believe it does matter where you go to college, WHAT you do in college is also important. College is what YOU make of it. If you attend Yale and don’t participate in any organizations and barely pass your classes, um….? Versus a student who went to a small state school who was president of an organization and achieved a 4.0 GPA? I’d hire the latter student, for sure.

Anyway, what if someone went to Yale? Maybe it does make them more marketable. Instead of grouching about it, figure out how you can make YOUR application better than theirs. School name isn’t the ONLY thing employers look for. You cannot change others, only your own mindset. Don’t focus on others, focus on your own growth and what you can do to expand yourself.

What do I think? Self-marketing and branding yourself is HUGE. 

Here are my tips to everyone (regardless of whether you attended a “target” school or not):

  • Create a website. Include links to your resume, an “about me” section, a contact section etc. You want this website (or your LinkedIn) to be the first thing that pops up if anyone googles you. YOU take control of what people think of you. You really want one of the first Google search results to be from your high school newspaper days where you quoted that you liked the football game? Or do you want to change the narrative and be in control of what’s out there?
  • Quantify your accomplishments!!!!!!!!! I mean, I absolutely hate pretentious, braggy folks but um, this is different - quantify your accomplishments on your resume and website. Context is everything.
  • NETWORK, NETWORK, NETWORK. Regardless of what school you attended, there are HUNDREDS AND HUNDREDS OF ALUMNI OUT THERE!!! Having a connection like “Hi I went to CSULB” or “Hi I went to Harvard” is such an EASY opener. People are very prideful of where they went to college and love to help fellow students. Seriously, that “.edu” email is your golden ticket! Use it!
  • Join a professional organization. Let’s say you went to a non-target school and you don’t have as many resources as people who went to a target school. Join a professional organization like American Planning Association (example) and instead of saying what college you went to, you say you’re in APA. Now you have a TON of possible fresh connections you can make!
  • Do personal projects on the side. Anything that is related to your dream job and that you think can give you an extra boost.

TLDR; EVERYONE (regardless of what school they attended) needs to be on their A-game, get involved on campus, get good grades to maximize their recruitment process. Those who attend “non-target” schools may need to have more initiative and put in more effort (recruiters may not have these schools on their lists, for example), but IT’S NOT THE END OF THE WORLD. THE MOST SUCCESSFUL INDIVIDUALS AREN’T BASED OFF SCHOOL NAME BUT IT’S BASED OFF THEIR INITIATIVE AND AMBITION. (College choice can be indicative of this but not always, obviously.) 

thelivingwiccan:

This spell is one part divination, and one part witchcraft. Use either or both as you see fit. 

Needed:

  • 4 plant seeds (any seeds will do, so long as they’re large enough to write on. Sunflower or pumpkin seeds are good)
  • fine tip marker or pen (nontoxic, preferably)
  • pot
  • soil
  • labels to stick in the soil

Step one: Write on 4 seeds the following words, one word on each seed. Think on the meaning on each word as you write it.

  1. PERTINAX (Latin, n: “persistence;stubbornness”
  2. LEPOS (Latin, n: “charm; glamour”)
  3. CONSILIUM (Latin, n: “planning; plans; counsel”)
  4. INGENIUM (Latin, n: “ingenuity; wit; genius”)

Step two: Plant all 4 seeds in a pot during the first night after the new moon. Make sure you label them above the soil so that you know which seeds are where. 

Step three: Watch the seeds carefully. Whichever seed sprouts first will tell you which quality you need to utilize in order to achieve success in business. Ie., if CONSILIM sprouts up first, it may be telling you to be more organized, planned, and careful in your arts of business. If INGENIUM sprouts up first, maybe you need to think of some new ideas and new directions for growth in your business. 

Step four: Transplant this seed to a new pot, or clear the pot of all the other seeds (they don’t matter now, you can do with them as you like). 

Step five: Let it grow. On the night of the next full moon, surround the seed by placing 8 stones on top of the soil which spell the word MERCATOR (Latin, n: “businessperson; merchant”

image

(please ignore my gross MSPaint diagram)

Step six: Tend to the plan until your success comes to you, always remembering to employ whichever quality the seed embodies. 

Happy casting!

-TLW

**Spell copyright TheLivingWiccan — DO NOT REMOVE SOURCE. If you wish to use this elsewhere, or copy it into your spellbooks, etc, PLEASE ASK PERMISSION FIRST**

adventures-in-poor-planning:

adventures-in-poor-planning:

psychically smacking my new hire with a spoon like “no, don’t work off the clock” “yes, we give you breaks” “no, we aren’t nice for doing this, it’s literally the law” it feels like I’ve adopted a shelter cat

*in the arms of the angels playing softly in the background* with your help, we can give just-out-of-college workers some god damn standards

Perfect Answers for the 4 Most Asked Questions in a Job Interview. Via 9gags

Perfect Answers for the 4 Most Asked Questions in a Job Interview. Via 9gags


Post link
anti-workshop: “Time theft” is the boss’s term for not breaking our necks on the job to increase the

anti-workshop:

“Time theft” is the boss’s term for not breaking our necks on the job to increase their profits.

If you’re not an EMT, maybe take a breather. Your job probably isn’t life or death.

https://anti-work.shop/


Post link

fatherofthebride:

fatherofthebride:

fatherofthebride:

fatherofthebride:

one of my coworkers tried to advocate for me during her exit interview bc of the 20k pay disparity between me & another person in my year but it sounds like it went really badly & she called me to be like uhhhh so if management retaliates against you just fyi it’s mostly their fault but also kind of mine so i’ll write you a really nice reference letter for your next job

just got an email from management titled “meeting re: pay equity” if this bitch actually got me a raise…

spent literally all day in meetings about this today and management has agreed to enter talks about changing the pay structure after i sent them a unionized pay scale from a similar organization with all salaried employees CC’ed lmao

we had a separate call without management afterwards and told each other our full pay histories and any justifications they had given us when we tried to negotiate past raises and it turns out they’ve been lying to us all about pay ranges for years l m a o, meanwhile the girl who started all this is sitting in on all the calls watching the chaos unfold around her like a righteous blazing angel and i owe her my life

just got offered a 20k raise talk about your salaries with your coworkers besties

prismatic-bell:

penrosesun:

freshfruitforrottingvegetablez:

instructor144:

woefully-undercaffeinated:

An incomplete list of things that employers commonly threaten that are 100% illegal in the United States

  • “We’ll fire you if you tell others how much you’re making” The National Labor Relations Act of 1935 specifically protects employees who discuss their own wages with each other (you can’t reveal someone else’s wages if you were given that information in the course of work, but you can always discuss your own or any that were revealed to you outside of work duties)
  • “If we can’t fire you for [discussing wages/seeking reasonable accommodation/filing a discrimination complaint/etc], we’ll just fire you for something else the next day.” This is called pretextual termination, and it offers your employer almost no protection; if you are terminated shortly after taking a protected action such as wage discussion, complaints to regulatory agencies, or seeking a reasonable accommodation, you can force the burden onto your employer to prove that the termination wasn’t retaliatory.
  • “Disparaging the company on social media is grounds for termination” Your right to discuss workplace conditions, compensation, and collective action carries over to online spaces, even public ones. If your employer says you aren’t allowed to disparage the company online or discuss it at all, their social media policy is illegal. However, they can forbid releasing information that they’re obligated to keep confidential such as personnel records, business plans, and customer information, so exercise care.
  • “If you unionize, we’ll just shut this branch down and lay everyone off” Threatening to take action against a group that unionizes is illegal, full stop. If a company were to actually shut down a branch for unionizing, they would be fined very heavily by the NLRB and be opening themselves up to a class-action lawsuit by the former employees.
  • “We can have any rule we want, it’s only illegal if we actually enforce it” Any workplace policy or rule that has a “chilling effect” on employees’ willingness to exercise their rights is illegal, even if the employer never follows through on any of their threats.
  • “If you [protected action], we’ll make sure you never work in this industry/city/etc again.” Blacklisting of any kind is illegal in half the states in the US, and deliberately sabotaging someone’s job search in retaliation for a protected action is illegal everywhere in the US.
  • “Step out of line and you can kiss your retirement fund/last paycheck goodbye.” Your employer can never refuse to give you your paycheck, even if you’ve been fired. Nor can they keep money that you invested in a retirement savings account, and they can only claw back the money they invested in the retirement account under very specific circumstances.
  • “We’ll deny that you ever worked here” not actually possible unless they haven’t been paying their share of employment taxes or forwarding your withheld tax to the government (in which case they’re guilty of far more serious crimes, and you might stand to gain something by turning them in to the IRS.) The records of your employment exist in state and federal tax data, and short of a heist that would put Oceans 11 to shame, there’s nothing they can do about that.

PSA.

ALSO GET EVERYTHING IN WRITING! A verbal contact is nice but for the love of Jesus make sure there’s a written record of everything your employer tells you regarding this shit.

Also, while we’re on the subject, if they say something like this in a verbal conversation but refuse to put it in writing, document it yourself. Sit down that day after work, and draft a dated contemporaneous memo stating what happened and what they said. Save it so that if they claim that your story has changed and you’re making up new things about them, you can prove that it hasn’t, and that you aren’t. Possibly even email it to yourself or a non-work friend so that it is clearly and unambiguously time-stamped. Even if it’s your word against theirs that it happened, being able to prove that your side of the story has stayed consistent can go a long way.

Mail a hard copy to yourself by registered mail and don’t open it when it arrives. It’s sealed and from a legal source.

Phone Interview Survival GuideApplying for a veterinary job in a distant location is nothing short o

Phone Interview Survival Guide

Applying for a veterinary job in a distant location is nothing short of terrifying. You don’t entirely know what you’re getting into, there are far more factors to consider (accommodation, lifestyle, work visas and flights, to name a few), and there is much more at stake if the job doesn’t work out. Even more concerning, you need to make a judgement of a vet clinic based on a half hour phone call! 

In the last week, I’ve had 5 Skype interviews for veterinary positions in the UK. This was an entirely new experience for me and I had no idea what to expect. I shook and stumbled my way through the first interview, and by the last, I was interviewing like a pro! Ok, maybe not that great, but I wasn’t nervous anymore!

So if you’re about to brave a phone interview, here’s what to expect and how to succeed without really trying:

  1. Arrange a day and time. Make sure they are aware of the time difference and organise to talk at a time that suits you both. To avoid any confusion, specify whose time you’re referring to (for example, “I’ll call you at 3pm your time”).

  2. Decide on the call medium. Skype, FaceTime, WhatsApp and a straightforward phone call are the obvious options. I decided on Skype because everyone has it (even the oldies!), it’s on the computer (so you can be hands free), and you can see each other (making it as close to a face-to-face interview as possible). Share your number or username ahead of time. I recommend checking that you remember your password and testing your camera beforehand too.

    To video call or not to video call? I’ve had a couple of uncomfortable interviews where my camera was on and theirs wasn’t! Nothing makes you feel quite so exposed and vulnerable as being on display while talking to a black screen! To avoid this, you can answer the call by clicking on the normal phone button (not the video call button), say hello, assess the situation, and turn on your camera once you can see them.

  3. Be punctual. Punctuality is my middle name, so I found myself sitting in position 15-30 minutes before the scheduled interview time! That is obviously a bit excessive, but make sure you’re ready at least 5 minutes before. You can judge the clinic by how soon after the arranged time they call. I had one interviewer call 40 minutes late, making it 11:40 pm my time! I was tired, irritated and not impressed!

  4. Be polite, friendly and smiley. This will go a long way towards making a good impression. Employers seem to place more weight on personality than experience. After all, they have to work with you all the time! My lame attempts at humour (like when I was asked “what’s your weakness” and I replied “interviews!”, or when they mentioned working in snow and I joked “what’s that?”) made everyone laugh, lightened the mood and relieved the tension! … And if they don’t laugh, do you really want to work for them?

  5. Make eye contact. Easier said than done with video calls. I had a couple of interviews where the interviewer didn’t have their camera on, and another where the interviewer’s camera was sideways! Not ideal. Try to look into your camera when speaking and avoid looking at yourself or the interviewer’s face.

  6. Be prepared. As with any interview, re-read the job advertisement, research the clinic, stalk them on social media, and ask people! Get to know as much about them as you can. Google common interview questions and write down answers beforehand so you have some pre-prepared responses. Common questions I encountered were:

    “What experience do you have with
    smallies/production/equine?”
    “Why do you think you would be a good fit for our team?” or“what can you contribute to our team?”
    “What would you do in this scenario?” (I was asked to talk them through a cow caesarian!)
    “What are your long term plans?”
    “What are your special interests?”

  7. Take notes. All of my interviews started with the interviewer launching into a ramble about the position, practice, salary, benefits, hours, out of hours rota, holidays, etc. In my first interview, I tried to absorb all the info and only realised once I’d hung up that I couldn’t remember a thing. It’s a good idea to have a pen and paper handy, and just jot down some numbers while they’re talking, even if not looking at the page. Alternatively, if you can find a way to record the conversation, it’s great to be able to go back over the details when comparing practices later.

  8. Ask questions. I was asked if I had any questions in every one of my interviews. Prepare a list of questions beforehand. This shows you’re interested in the position and have given it some thought. Remember interviews are a two-way street! This is your chance to see if the position is the right fit for you. Some great questions I like to ask include:

    “What is the split of animals your practice sees (smallies/production/equine/exotics)?”
    “What support and mentoring do you offer to new graduates?”
    “How long did your last new graduate stay?”
    “Do you offer accommodation and a vehicle?”
    “Do you offer/encourage continued professional development?”
    “When would you like your new vet to start?”
    “How long are your standard consult times?” (this one gave me an idea of how chaotic the clinic is likely to be - I’m yet to test this logic but I’ll keep you posted on my findings)

  9. Thank them for their time. Remember they likely had to sacrifice their coffee break or record-writing time to speak with you. They will probably offer to answer any more questions you may think of via email. They should also tell you when you can expect to hear from them.

I hope these points will shed some light on what to expect and help you nail those phone interviews! Take a deep breath and smile. In a few days, your inbox will be flooded with offers of employment! Good luck!


Post link
I’m trying to be better about posting in general but have been wrapped up all summer with a multitudI’m trying to be better about posting in general but have been wrapped up all summer with a multitudI’m trying to be better about posting in general but have been wrapped up all summer with a multitudI’m trying to be better about posting in general but have been wrapped up all summer with a multitud

I’m trying to be better about posting in general but have been wrapped up all summer with a multitude of projects, including diving into programming in React and CSS. I also started a CS certificate to help with all this, and the first project was to create a little game in Scratch. 

So I made this unemployment quarantine simulator some months ago at the start of the economic downturn to properly capture the job market.

See if you can get a job before your bank account runs out!
https://scratch.mit.edu/projects/388024565/


Post link

Without a planned economy, there is no way to ensure full employment.

Capitalism consistently operates under capacity. This means empty facilitates, full of productive machinery, while those who could operate it are unemployed.

That’s not an accident.

Competition for jobs drives wages down. If 1000 people are willing and able to fill one post, the employer can choose the cheapest from a large pool of workers, all undercutting the cost of each other’s labour to secure the job.

If there are only a handful of people to do a job, wages cannot be forced down as far.

Near-full employment would leave employers with a very small pool of potential workers, forcing wages to increase or stay the same.

The market drives unemployment, demanding the longest possible hours from the cheapest available labourers.

Capitalism is not freedom. Capital is a condition of freedom under capitalism.

What does that mean?

In order to have “freedom” of choice, you must have capital (wealth/property).

For example, those with capital can choose not to work.

Those without capital must find employment in order to buy food, clothes, shelter, etc. or to maintain acceptable living standards, although workers often live in poverty anyway. This means they have to sell their ability to work. The capitalist exploits the worker.

Employment does not provide workers with a wage that would allow them to accumulate enough capital to leave employment. This is a form of coercion, which holds the capitalist economy together.

In other words, the purpose of the wage is to ‘keep the labourer in bare existence as a labourer’.

This is known as ‘wage slavery’.

The working class, or proletariat, are waged employees. They rely on this wage to survive.

They are hired to make money (surpluses) for their employers. In order to keep a job, workers must create more wealth than they receive in wages.

Employers collect these surpluses. Everything left after wages are paid is profit. Employers therefore receive more wealth than they create.

image

How profit is created and distributed (simplified).

Under capitalism, the wealth dynamic resembles that of older economic systems - lord and serf, or master and slave.

In each instance, those who work create surpluses, and in turn may receive enough to survive, but not enough to escape reliance on the exploiter.

The use of ‘exploiter’ is not moralistic. Under capitalism, individuals must be one or the other - employer or employee, exploiter or exploited. The relationship is systemic.

Wage competition between workers forces wages down.

When workers cannot live on the wage, the capitalist state subsidises the employer through welfare schemes.

If workers could not live, the market would collapse.

Workers compete for jobs. Employers choose those who will accept the lowest wage.

As poorer nations entered the market, employers moved jobs en masse to those places. Workers do the same work on very low wages.

This created mass unemployment in the countries where capitalism began.

Without an income, individuals cannot buy what capitalists are selling. Workers in poor countries can’t afford the products of their labour - wages are too low.

Welfare programmes, although they were won by workers, create a consumer base in the countries left behind by industrial capitalists (they enable the unemployed to buy).

The market depends on the capitalist state. They appear antagonistic, but the capitalist state continually saves the market from extinction by its own hand (this is a ’bourgeois dictatorship’).

Maximisation of profit minimises disposable income. Therefore, a ‘free’ market is impossible, as is ‘anarcho-capitalism’ (also known as ‘right libertarianism’).

Interviewer: “Your resume is great, but we went through your social media and-“


Me: “I’ll let myself out.”


*as I’m walking toward the door*


Interviewer: “We just have high standards with how our employees conduct themselves in the public eye.”


*I turn my head back*


Me: “Just tell me, was it the banana-hammock picture?”


Interviewer: “More-so that you’re wearing it right now.”


Me: “Well, I think I would make a great Chief of Surgery!”


Interviewer: “Sir, this is Target.”

underwaterfraulein:

allthecanadianpolitics:

In Ontario, disability (ODSP) payments are so far below the poverty line that people on disability are seeking out medical assistance in death (MAID). The only thing our premier has to say about it is that disabled people should just work if they wanna get out of poverty so bad.

Ewald’s payments total $1,169 per month to cover rent, food, and other essentials. He tells CityNews he will apply for MAID if his situation gets worse and knows several others who are doing the same.
“I’m not suicidal. Sometimes it’s a choice between burning to death and jumping out of a high-rise building. I’d like to have that choice. I’ve suffered. I really don’t want to suffer past a certain point,” said Ewald. “I wouldn’t be doing it if I wasn’t so stuck in this situation with ODSP.”
[…] He tells CityNews he survives, as many do, by learning the “ODSP diet.” For some, it’s not much more than a potato a day, while others drink coffee because caffeine is an appetite suppressant.
[…] “For the people who are unable to work, for any reason, be it physically, mentally, I will always be there to support them,” said Ford. “But the people who can work in any capacity at all, there’s endless jobs in every sector and the best way to help someone who can work is to get them a job.”
[…] The Ontario NDP and The Green Party of Ontario have promised to raise rates if elected this June, while the Liberals have yet to make an announcement on the issue.

Aside from being callous ableist bullshit, Ford’s response ignores that:

- getting approved for ODSP is a NOTORIOUSLY gruelling and difficult process - there are far too many people with serious and documented disabilities that STILL can’t get ODSP, so this alleged “issue” of “people who could work but are on ODSP instead” is extra-ridiculous

- if he’s implying that people should be working while receiving ODSP - YOUR SUPPORT IS REDUCED IF YOU MAKE TOO MUCH MONEY! Even if you are able to work a LITTLE (although if you got approved you probably aren’t, see previous point), anything over a very low threshold (around $200 per month as per the link below) is going to reduce your ODSP payments. The extra amount you could earn is absolutely not enough to lift ODSP recipients out of poverty.

God, he’s a piece of shit.

Typical Challenges Consumers Face and the Necessity of Small Businesses Taking Notice

It has happened to all of us at some stage. A problem with our purchase or a service disturbance arises, and we need help from a local firm.

We dial the service number only to be met with a documented robot voice that doesn’t know or answers. We press endless buttons trying to narrow down our petition and trusting with each media we get a real human being to talk to about our difficulty.

Or we head over to Social Media in hopes of finding someone who cares enough to respond to our issue simply to get automatic messages and chat bots answers back.

image

Technology has helped small businesses grow and succeed in ways previously never thought possible. But with this growth, the demand for more personalized customer service encounters has developed.

What’s a business to do? Employ the cool features and performance of AI, Chatbots, and other technology improvements or revert back to a time when real human beings answer their phone?

Nobody can argue the importance of customer service; after all, without happy customers, it is difficult to have a thriving business.

The solution most businesses are turning to is call centers. Years ago, I worked in a call center and we provided a valuable service to companies who wanted someone to answer their telephone day or night. We replied for many emergency service businesses such as veterinaries, property management companies, and restoration businesses.

It was a win-win situation where the client’s telephone call was answered by a real person and their needs were taken care of. Call centers are designed to deal with the requests of customer contact in an efficient and cost-effective method. They can be an important solution to a lot of businesses’ customer service requirements.

But what about technology? At what stage does automation become detrimental to your business? The business to client relationship is becoming less personal the more technology is brought into the mix.

When implementing your customer service systems and processes, it is great to invest in technology that will help streamline jobs and reduce cost overheads but it’s important to maintain your client in mind and take into account all potential interactions they’ll be having with your brand.

Will those interactions produce a raving fan base of happy customers or are they so frustrated that they turn to social media to bash you?

The other day I came across a Twitter accounts I thought for sure was murdered. The account owner seemed to be VERY upset with a large corporation where several times a day, for several months.

Once I requested the account holder concerning these repeated irate articles, it turns out that they were added intentionally. Talk about an unhappy client! But what’s sad is that this company hasn’t replied once in efforts to address the problem this individual experienced.

Whether it is using call centers, or just how your client contacts you to place an order or needs a problem solved when managing your clients, you will need to be conscious of these interactions are impacting them to steer clear of irate customers like this individual on Twitter.

Despite us living in a world of abundant technology options to save us money, a business should discover a balance between using technology and utilizing direct communication with their clients. Start by considering all options available and think about the customer experience with every - will that choices help or hinder your business?

I will tell you one thing we’ve heard again and again is that our customers are so thankful that we answer our phones and reply ASAP to all emails. In actuality, many of our present customers came to us for the fact that their current web developer or marketer disappeared on them or did not answer their phone or answer to queries in a timely way.

What experiences have you found when dealing with a firm’s customer service systems and procedures? Can it make you want to continue to support the head to social media and whine?

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